This is the HARDEST Part of Living in Germany 🇩🇪

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• From what I learned, the German language can sound harsh to non native speakers as paired with their directness, also something that most cultures may not be used to. That is why it's a good idea, in my opinion, to spend more time with them and ask as many questions and learn as much as you can to better understand them. 😁👍

• To be honest as a Pole I think that everyone should be treated politely hovewer, I disagree that employees should display the attitude of servitude towards you just because you have money and are a client. Client is not a king in Germany and Poland, client is an equal. We all should treat each other respectfuly during shopping experience.

• Enjoy the freedom of being ignored!

• I was satisfied with the customer service (stores, markets, restaurants) in Germany, and even approached and asked if I needed help with something. Sure, they do not have US-style sunny disposition, but they didn't strike me as rude - more like 'polite but cold'. U-Bahn staff, on the other hand...

• Maybe we should send the Karen’s to Germany to appreciate what they find the US customer service more

• Ooh! This was good! Is there a longer video?

  • Not yet :)

• Nicole is from a Bolivian-German family, for reference ☺️
  And I haven't been able to expand on my experience due to the short video, but basically the girl working at the store stood there incredibly bored wearing a hoodie so for a long time I couldn't figure out -- was anyone working there? She saw me looking for help and did nothing but look bored. Finally, she approached in a very hostile manner as if to say - why are you disrupting my break? I heard of similar situations from a friend of mine who mentioned a cashier yelled at an old lady for taking a plastic fork without asking her first. And same happened when I flew Lufthansa and the flight attendant was really mean - yelling at everyone to pull up their masks (this was during Covid). Again, this is not to say it happens all the time, but it can happen.

  • @@Me_di yes sadly it is their true nature,sorry for good Germans but they are minority 😞

  • Wow I wasn’t expecting that from germans. Guess that’s ground reality there haha. Also is this in all cities or just a specific place?

  • Lufthansa are the worst,I will never forget that situation I was in,they moved me from my chair to let a man sit next to his wife then they move me to let a mum sit next to her daughter and when they tried the third time,the bloody fkn pilot asks the security if the airport for remove me from his fkn flight,and guess what happened to that mother fkr,the plane stopped from the airport,and I received an apology of a new seat in 1st class.

  • Thanx.

• Born, raised and living here for 30 years. The customer service changes a bit I'm Germany. When I was a kid or teenager there more unfriendly Cashiers and other service people. But nowadays it's very rare to be treated unfriendly in my opinion and experience.

• Customer service isn' t a Thing in Germany. Expecially women are extremely rude.... lived there for 7 years

  • I am from Northern Europe, so Germans seem very polite (too polite) and very talkative (make small talk with strangers, which never happens in my home country).

  • Same experience

  • Yeah some German women Are very rude, more than men

• I have been living with a German tourist at an Airbnb for a month. She is friendly, but also extremely direct. I am sure that directness is a shock to people who are from overly warm cultures. (Don't forget, 90% of employees smiling are just faking it because they have to).